Posts Tagged ‘voice mailbox’

Activating a Base (E-Plus) voice mailbox

Tuesday, December 1st, 2009

Some weeks ago my girlfriend got a new cell phone plan including a brand new cell phone :)
(About the problems with the phone itself she will tell you later in an extra posting ;-) )

Today she asked me to activate the voice mailbox – So I said: “Baby, I’ll do that for you ;-)
So I started on google with the words “e-plus mailbox” and got some postings that say, that you have two options: call the hotline (which would cost a lot of money) or do it online at http://my.base.de. So I tried to register my girlfriend at my.base.de – no luck, the website said: “Sorry it is not working – Please try again later!”.
Hahaha – somehow the admins learned to much from the cell phone networkers ;-)

So I’ve used google again and I’ve found
http://www.base.de/downloads/BASE_Bedienungsanleitung.pdf
which is obviously the manual of the service :)

So I took her phone and called 9911* which is the number to call the voice mailbox setup. Then a computer voice told me “Herzlich Willkommen im E-Plus Mailbox-System. Diese E-Plus-Mailbox ist momentan nicht erreichbar – Bitte versuchen Sie es später noch einmal!” in plain english that means “Welcome to the voice mailbox system. This voice mailbox is actually not available – please try again later!”…

I’ve tried again half an hour later – same result: still no voice mailbox :(

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