Activating a Base (E-Plus) voice mailbox

Some weeks ago my girlfriend got a new cell phone plan including a brand new cell phone :)
(About the problems with the phone itself she will tell you later in an extra posting ;-) )

Today she asked me to activate the voice mailbox – So I said: “Baby, I’ll do that for you ;-)
So I started on google with the words “e-plus mailbox” and got some postings that say, that you have two options: call the hotline (which would cost a lot of money) or do it online at http://my.base.de. So I tried to register my girlfriend at my.base.de – no luck, the website said: “Sorry it is not working – Please try again later!”.
Hahaha – somehow the admins learned to much from the cell phone networkers ;-)

So I’ve used google again and I’ve found
http://www.base.de/downloads/BASE_Bedienungsanleitung.pdf
which is obviously the manual of the service :)

So I took her phone and called 9911* which is the number to call the voice mailbox setup. Then a computer voice told me “Herzlich Willkommen im E-Plus Mailbox-System. Diese E-Plus-Mailbox ist momentan nicht erreichbar – Bitte versuchen Sie es später noch einmal!” in plain english that means “Welcome to the voice mailbox system. This voice mailbox is actually not available – please try again later!”…

I’ve tried again half an hour later – same result: still no voice mailbox :(

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5 Responses to “Activating a Base (E-Plus) voice mailbox”

  1. sebastian says:

    On sunday we went to an e-plus store and asked the sales person there – He told us that it is not possible to activate the voice mailbox without going to an e-plus store with your ID card because of legal restrictions…

    …sometimes I really feel like *******************

  2. I saw a lot of website but I think this one holds something extra in it in it

  3. Thanks again for the blog.Really looking forward to read more. Want more.

  4. Thanks so much for the blog post.Really thank you! Great.

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